Privacy Policy
Unified Pilates respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, book classes, contact us, or use our services.
Information We Collect
We receive, collect and store information that you provide to us through our website, booking systems, forms, email communications or other interactions with Unified Pilates.
This may include personally identifiable information such as your name, email address, phone number, booking information, communications, feedback, reviews and any information you choose to provide.
We may also collect non-personal information, such as technical information including your IP address, browser type, device information and website usage information. This may include information such as page visits, length of visits, interactions with website pages and general browsing activity.
We do not store payment card details. Payments are processed securely through third-party payment providers such as Stripe.
Health Information Privacy Policy
Purpose of Collection
Unified Pilates may collect health-related personal data, including information relating to injuries, medical conditions, physical limitations or relevant health history, solely to support safe participation in Pilates classes and to allow appropriate exercise modifications where required.
Health information is only collected where necessary and with your knowledge and consent.
Data Processing and Storage
Information provided through intake forms or health questionnaires will be stored securely using appropriate technical and organisational measures.
Only authorised personnel at Unified Pilates will have access to this information.
Your health information will not be shared with third parties unless:
you provide explicit consent;
it is necessary for the provision of services; or
we are legally required to do so.
Legal Basis for Processing
The legal basis for collecting and processing health-related personal data is your explicit consent under Article 9(2)(a) of the General Data Protection Regulation (GDPR).
You have the right to withdraw your consent at any time by contacting Unified Pilates. If consent is withdrawn, your information will no longer be processed unless there is another lawful reason or legal requirement for retention.
Retention of Information
Health-related information will only be retained for as long as necessary to provide safe and appropriate services and to meet any legal, insurance or business obligations.
Your Rights Under GDPR
Under GDPR, you have the following rights:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete information.
Deletion: You may request deletion of your personal information unless we are legally required to retain it.
Withdrawal of Consent: You may withdraw your consent for processing your information at any time by contacting us.
Complaints: If you believe we have not handled your personal data appropriately, you have the right to make a complaint to the Data Protection Commission.
For any concerns regarding your personal data, please contact us at:
How We Collect Information
When you book a class, complete a form, contact Unified Pilates, submit feedback or interact with our website, we may collect personal information such as your name, email address, contact details and any information you choose to provide.
Your personal information will only be used for the specific purposes outlined in this Privacy Policy.
Why We Collect Such Personal Information
We collect personal and non-personal information for the following purposes:
To provide and operate Unified Pilates services and classes;
To manage bookings, payments and communications;
To provide customer support and respond to enquiries;
To send service-related updates and information;
To send promotional communications where you have provided consent;
To improve our website, services and customer experience;
To create aggregated statistical information to help improve our services;
To comply with applicable laws and regulations.
How Do We Store, Use, Share and Disclose Our Visitors' Personal Information?
Unified Pilates uses trusted third-party providers to support our website, bookings, communications and payment processing.
Our website is hosted through Hostinger.
Class bookings and related information are managed through BookingHawk.
Forms and questionnaires may be collected through Jotform.
Payments are processed securely through Stripe. Unified Pilates does not store your payment card information.
Email communications are managed through Google Workspace.
These providers have their own privacy policies and security measures designed to protect personal information.
Unified Pilates does not sell, rent or share your personal information with third parties for marketing purposes.
How We Communicate With Our Visitors
We may contact you regarding your bookings, services, enquiries, payments, class updates or other information relating to your relationship with Unified Pilates.
Where you have provided consent, we may also contact you with newsletters, updates, promotions and information about new services.
You may unsubscribe from promotional communications at any time.
For these purposes, we may contact you by email, telephone or other contact methods you have provided.
How Do We Use Cookies and Other Tracking Tools?
Unified Pilates uses cookies and similar technologies to help our website function correctly, improve user experience and understand how visitors use our website.
Cookies may collect information such as website traffic, visitor preferences and general website usage.
When you first visit our website, you will be given the option to accept or reject optional cookies. Essential cookies required for the website to function properly cannot be disabled.
Third-party services, such as website analytics tools, may place cookies or use tracking technologies according to their own privacy policies. These practices are outside the control of Unified Pilates.
You can manage or delete cookies through your browser settings at any time.
How Can You Withdraw Consent?
If you no longer wish Unified Pilates to process your personal information, or if you wish to withdraw consent, please contact:
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any changes and clarifications will take effect immediately once they are posted on the website.
If we make significant changes, we will update the information below so that you are aware of what information we collect, how we use it and how we protect it.
Updated: July 2026
Questions and Your Contact Information
If you would like to access, correct, amend or delete any personal information we hold about you, or if you have any questions regarding this Privacy Policy, please contact:
Cookie Policy
1. Introduction
This Cookie Policy explains how Unified Pilates uses cookies and similar technologies on our website:
By managing your cookie preferences and continuing to use our website, you acknowledge the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience and provide information to website owners.
3. Types of Cookies We Use
Essential Cookies: Required for the website to function properly. These cookies cannot be disabled.
Optional Cookies: Used to help us understand website usage, improve performance and personalise your experience. These cookies are only used where consent has been provided.
4. How We Use Cookies
We use cookies to:
Ensure proper website functionality;
Understand website traffic and improve performance;
Remember user preferences;
Improve the overall website experience.
5. Managing Cookies
When you first visit our website, you can choose whether to accept or reject optional cookies.
You can change your preferences at any time by adjusting your browser settings or clearing stored cookies.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
7. Contact Us
If you have any questions about this Cookie Policy, please contact:
Updated: July 2026
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